移動網站後,外掛程式無法正常運作。

發佈日期 2024-03-15 分類 ECPay
4 2024-03-14

你好,我剛遷移了一個網站,並安裝了「綠界線上刷卡專業版 for WooCommerce」外掛程式。我為新網站購買了新的授權並更改了 ECPay 帳戶的詳細資料。

它顯示這個錯誤碼:Initialize Error: Invalid Token Format

另外,當我嘗試安裝此外掛程式時,出現「Incompatible Archive」錯誤。

請告訴我是否有任何步驟可以解決這個問題,謝謝。

Hi, I just migrated a website along with the “綠界線上刷卡專業版 for WooCommerce” plugin. I bought a new license for the new website and changed the ECPay account details to a new one.

It shows this error code: Initialize Error: Invalid Token Format

Also, when I try a fresh install of the plugin, I get a “Incompatible Archive” error.

Please let me know if there are any steps I can take to solve this issue, thank you.

  • 說讚的人有
3 2024-03-14

Hi,

We have updated the installation zip file. Please log in and download it again, then overwrite the original plugin by installing it through WordPress.

Thank you.

2024-03-14

Thank you, the re-installation worked.

However, I’m still receiving the following error upon checkout: Initialize Error: Invalid Token Format

2024-03-14

我已私下向您發送了登入資訊。

ADM
2024-03-15

Hi

I have checked the problem on your website, The error message ‘Invalid Token Format’ is from 綠界, and the detail of causing this error is ‘The merchant does not have permission to access(Embedded Checkout Page), please contact the customer service to confirm.’

Please try to uncheck the setting field ‘啟用站內付’ on 綠界 setting page and make a payment again.

Regards.

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